September 1, 2010
AT&T (O.S.)
Is there anything else I can help you with today?
JON
(on the phone)
No, that’s it.
AT&T
OK, then I’m going to ask you a few questions.
JON
OK.
AT&T
What television provider do you use?
JON
None.
AT&T
What?
JON
None.
AT&T
I see. Do you have a TV?
JON
Yes.
AT&T
But you don’t have a provider.
JON
No. I don’t watch TV.
AT&T
At all?
JON
At all.
AT&T
OK… then what wireless service do you use?
JON
Prepaid.
AT&T
What?
JON
Prepaid. Page Plus.
AT&T
And how much are you paying?
JON
Twenty-seven dollars.
AT&T
Is there any brand of phone you like?
JON
Nope. Doesn’t matter.
AT&T
I think I can save you some money. I can get you a free phone.
JON
No thanks, I don’t need another phone, and I’m pretty happy with my plan now.
AT&T
What I can do is offer you a new phone. You would get 450 anytime minutes 5000 night-and-weekend minutes and unlimited mobile-to-mobile calling. This would be $39.99 a month.
JON
But I pay 27 dollars and I get 1200 anytime minutes.
AT&T
How many?
JON
Twelve hundred.
AT&T
I thought you said this was prepaid.
JON
It is.
AT&T
Who’s your provider?
JON
(clearly)
Page. Plus.
AT&T
And how much is it?
JON
Twenty. Seven. Dollars.
(beat)
AT&T: I’m sorry, I won’t be able to beat what you have. You have a good deal there.





